ProDimensions takes the lead in providing state of the art business planning and development, marketing, communications, and CRM consultancy and management for a wide array of organizations within several industries across Jordan and the region. PD introduced a new outsourcing-based business model that professionally caters for the Marketing, Business Planning and Development, Communications and CRM requirements of any small, medium or large size business entity.


This model provides access to expertise in every business planning and marketing discipline through an experienced team of specialists that can be scaled to suit projects of any size and scope.  In other words, PD provides a full-fledged marketing, CRM and Business Planning unit if the organization does not have one and more creative and strategic horse power if it does. This is done by a complete integration between research, strategy, planning, management and creative execution.


PD's business model enabled clients to improve their focus while they free up a lot of their corporate resources. As they receive world-class marketing, CRM and business consultancy and management capabilities, their over-heads are reduced, risk is shared and the highest possible business momentum is maintained.


Today, and with the numerous case studies handled by the company's team, PD is proud to have a comprehensive portfolio with numerous successful profit boosting stories for a wide array of clients of different sizes and industries.



Feasibility Studies

A feasibility study will provide you with the discipline and insight to confirm if you’re new business idea is worthwhile pursuing. Furthermore, if you need to finance the business, lending institutions and investors, typically require a feasibility study. The feasibility study evaluates the project’s potential for success.

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Business Plans

A comprehensive Business Plan will greatly increase your chances for success in your business venture. PD can construct the entire business plan which includes industry specific market trends, competitor profiles, marketing strategy and back-up financials. The Business Plan is a written summary of what you want to accomplish and the identification of resources to meet your goals. If your business has “not got off the ground”, it may be lacking a clearly constructed business plan to serve as a road map.

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Market Research

PD will deploy a wide array of qualitative and quantitative research tools to gather the required market data and attain sample sizes that adequately represent the targeted population. This includes the utilization of online surveys, field surveys, focus groups and one-on-one interviews.

The final comprehensive report is the base that formulates a recommended cost effective marketing and CRM strategy to drive profitable growth and expansion strategies for your brand and business.

Strategy Design

When designing a marketing strategy, proper assessment is conducted on the critical elements of Product, Price, Place, Promotions, People, Processes, and Physical Appearance. In addition, a comprehensive analysis of the Company, Business Category, Competition and Customers is executed to ensure that your brand has an extended Marketing Mix that is comprehensive and fully integrated with the correct positioning, communication messages and contact strategies.



Retaining customers is as important as acquiring new ones and this can only happen if your company has a clear CRM protocol that is properly implemented across all business units and within all customer- facing staff.


Your customer’s data is a crucial asset that should be properly maintained and utilized to create a customized and relevant communication strategy across each client’s life cycle and ownership experience.


PD can help you in:

  • Selecting the right CRM platform for your business.
  • Designing a CRM protocol that helps you capture relevant leads and maintain a healthy data base for your customers and potential buyers.
  • Building a CRM process that includes close monitoring of lead targets, sales conversion ratios and lost sales.
  • Building a solid and regular complaint management process.
  • Building a solid and regular customer satisfaction index monitoring process.
  • Designing and executing customized loyalty and retention programs.
  • Training your team to use the CRM tool effectively and in line with your business objectives and targets.

Outsourcing MODEL

PD introduced a new business model that can provides organizations of any size and industry with a full-fledged outsourced marketing, CRM and Business Planning unit to professionally cater for those functions on an ongoing basis and hence, completely replace your internal department if needed.


After building your business, marketing and CRM strategy and plan, PD can be also fully responsible of the complete implementation and allocate the needed human resources to follow up on the detailed day to day execution acting in the capacity of a marketing and CRM director and carrying over all responsibilities and commitments of a full-fledged internal marketing and CRM unit.

Why Outsource your marketing and CRM Management?

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Most companies regularly conduct a financial audit, but how many conduct a marketing audit?  A full review of your company’s marketing and communication really helps you understand where your business is from a marketing perspective.  Through reviewing issues such as: process flow, activities performance, competitors and the market place; you will be more informed about the success (or otherwise) of your marketing initiatives.

By conducting an impartial marketing audit, PD can provide a fresh pair of eyes and an outsider's view into your previous marketing activities and assess your performance against your competitors.  A thorough marketing audit provides a benchmark for monitoring current marketing processes and highlights recommendations to improve the efficiency and performance of your company's marketing flow.

Client's Testimonials



Whether it is a business plan, feasibility study or a marketing communications requirement (advertising, PR, media and social media), we enthusiastically look forward to new business challenges all the time.


Please contact us on or alternatively, drop us message and we will get back to you:

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